Jaya 9bet Terms & Conditions — applicable to all members

The following conditions must be met to open an account on Jaya 9bet:

• Minimum Age 18 years is required. This platform is strictly prohibited for minors.
• Each individual may only one account can be created. If multiple accounts are found, all of them will be closed.
• All information provided during registration must be truthful and accurate.
• Using a fake name, fake phone number, or another person's details is strictly prohibited.
• Accounts are for personal use only — placing bets on behalf of a third party is not permitted.

After registration is complete, Jaya 9bet reserves the right to verify your information at any time. Withdrawals may be held pending until verification is done.

Jaya 9bet follows a KYC (Know Your Customer) process as part of its commitment to platform security. Any one of the following documents may be required for verification:

• National ID Card (NID)
• Passport
• Driving Licence

A mobile banking statement or screenshot may be requested for payment verification. KYC is mandatory for large withdrawal amounts on the first occurrence.

Deposit

Jaya 9bet supports bKash, Nagad, and Rocket for deposits. Deposits are generally credited to your account instantly.

• Minimum Deposit: BDT 200
• Maximum single deposit: ৳50,000 BDT (varies by payment method)
• Only deposit from your own mobile banking account.

Withdraw

Withdrawal requests are usually processed within within 3 minutes processed. However, additional time may be required if KYC verification is incomplete or suspicious activity is detected.

• Minimum Withdrawal: ৳500
• Withdrawals will only be processed to the mobile banking number used for the deposit.
• Bonus balance cannot be withdrawn directly
• Daily withdrawal limits may vary depending on the payment method

Jaya 9bet offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before use.

Welcome Bonus

A 100% bonus is available on your first deposit. A minimum wagering requirement (betting turnover) must be met before the bonus can be used.

General Bonus Terms

• Bonus balance cannot be withdrawn directly
• Bonuses will only be converted to real balance once the required turnover is met.
• A new bonus cannot be activated while another bonus is still active.
• Bonuses are generally valid for 7 days — if the conditions are not met within this period, the bonus will expire.
• Jaya 9bet reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to claim bonuses through fraudulent means will result in account closure.

All games on Jaya 9bet are operated through a third-party certified RNG (Random Number Generator) system. Every outcome is completely random and cannot be manipulated by anyone.

• Jaya 9bet reserves the right to make the final decision in the event of any discrepancy in game results
• If a game is interrupted mid-session due to a technical issue, the bet will be considered void.
• If an event is cancelled in Sports Betting, the bet will be refunded.
• In the event of a disconnection during a live game, the data recorded on the server will be considered final
• Bet amounts cannot be changed once confirmed

The following activities are strictly prohibited on Jaya 9bet. Violations may result in permanent account termination and forfeiture of any remaining balance:

• Operating multiple accounts under the same person's name
• Creating an account using another person's identity
• Using bots, scripts, or automation software
• Exploiting system vulnerabilities or bugs for unfair advantage
• Using the platform for money laundering or illegal transactions
• Attempting to predetermine game outcomes
• Colluding with other members to exploit or manipulate the system
• Rude, abusive, or threatening behaviour toward the support team

Jaya 9bet reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If a breach of terms and conditions is established
• If incorrect information is found during KYC verification
• If there is suspicion of fraudulent transactions or irregular activity
• If evidence of managing multiple accounts is found
• Under the direction of a legal authority

If there is a valid real money balance at the time of account closure and no breach of terms has been established, that balance will be refunded. Bonus balances will always be forfeited.

You may also request account closure at any time by contacting our support team.

Jaya 9bet is committed to protecting your personal information. Our Privacy Policy Full details are available on the page.

• Your information is never sold to third parties.
• All personal data is protected with SSL encryption.
• Payment information is not stored on our servers.
• Cookies are used solely to improve the quality of our service.

Jaya 9bet believes gaming should be a source of entertainment — not financial hardship. We place the highest importance on responsible gaming.

• Set your own daily, weekly, and monthly deposit limits.
• Take a temporary account break (cooling-off period)
• Permanent self-exclusion option is always available
• Review your gaming history and keep track of your spending

If you feel that gaming is having a negative impact on your life, please contact our support team right away. For more information, visit our Responsible Play View page.

Jaya 9bet is not liable for the following:

• Loss of a game or bet due to internet disconnection
• Loss caused by third-party software or device issues
• If a password or personal information is compromised due to user negligence
• If services are disrupted due to force majeure events (natural disasters, war, government orders)

Jaya 9bet is committed to maintaining high service standards and resolving any technical issues as quickly as possible.

Jaya 9bet reserves the right to update these terms and conditions at any time. If changes are made, a notice will be posted on the site and the "Last Updated" date at the top of the page will be revised.

Continued use of the site after any changes will be considered acceptance of the updated terms. We recommend reviewing this page regularly.