Here's a clear, transparent explanation of how Jaya 9bet collects, uses, and protects your personal information on our platform.
The core pillars of Jaya 9bet's data protection framework
All your data is protected with 256-bit SSL encryption. From login to payment, every step of the process keeps your data secure.
Your personal data is never sold or shared with advertisers. It is used solely to improve and deliver our services.
We only collect information that is strictly necessary to provide our services. We do not ask for anything beyond what is needed.
Your consent is obtained before your data is used. You can view, correct, or delete your information at any time.
Jaya 9bet's dedicated cybersecurity team monitors your account around the clock to detect and prevent suspicious activity.
Mobile or desktop — use Jaya 9bet on any device with confidence. Our platform ensures the same level of security across all devices.
Jaya 9bet is one of Bangladesh's most trusted online gaming and betting platforms. We believe that protecting your personal data is a fundamental right — not merely a legal obligation. This Privacy Policy clearly explains what data Jaya 9bet collects, why we collect it, how long we keep it, and how we keep it secure.
By using our website or app, you are agreeing to this Privacy Policy. If you have any objections, please contact us before using our services.
This policy applies solely to Jaya 9bet's own platform. We are not responsible for the privacy practices of any third-party links or services.
Jaya 9bet only collects information that is necessary to provide our services. The table below outlines the categories of data we collect:
| Data Type | Example | Required? |
|---|---|---|
| About Identity | Name, date of birth, gender | Yes |
| About Contact | Mobile number, email | Yes |
| Financial Information | Mobile banking number (bKash/Nagad) | Yes |
| Identity Verification (KYC) | NID number, passport | Withdrawal Timeframe |
| Device Information | IP address, browser, operating system | Automatic |
| Usage Data | Game history, transaction records | Automatic |
We do not collect sensitive information such as religious beliefs, political views, or health data.
Jaya 9bet collects your information through several methods. Each is transparent and based on your consent:
Jaya 9bet will never ask for your password or PIN via phone call or unauthorized email. If you receive such a request, please notify us immediately.
Jaya 9bet uses the information it collects solely for the specific purposes listed below — and for no other purpose:
Your consent will be obtained before we send any marketing or promotional communications. You may withdraw this consent at any time.
Jaya 9bet does not sell your personal data to third parties. However, limited sharing may occur in the following circumstances:
Payment gateway providers, game software suppliers, and cloud hosting providers may have limited access to your information in the course of delivering their services. All such partners are bound by strict confidentiality agreements.
We may be required to share data in response to a court order, government investigation, or lawful request from a regulatory authority. In such cases, we always provide the minimum information necessary.
In the event of a future merger or acquisition, your information may be transferred, though this Privacy Policy will continue to apply.
Jaya 9bet never sells or rents your data to advertisers, data brokers, or any unauthorized third parties.
The Jaya 9bet website uses cookies — small data files stored in your browser that help improve your browsing experience.
You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may affect certain features of the site.
Jaya 9bet does not retain your data longer than necessary. Retention periods are determined by the type of data:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Financial Transaction Records | 7 years after the last transaction (as required by law) |
| KYC Documents | 5 years after account closure |
| Gaming History | Duration of account + 2 years |
| Cookie Data | Up to 1 year or until end of session |
| Support Contact | 2 years after resolution |
Once the designated retention period expires, your information is automatically and securely deleted or anonymized.
As a Jaya 9bet user, you have several important rights regarding your personal data:
You have the right to know what personal data we hold about you. Requests will be fulfilled within 30 days.
If any of your information is incorrect, you may request a correction. Our support team will update it promptly.
Upon account closure, you may request deletion of any data we are not legally required to retain.
You may request that we limit or stop using your information for specific purposes.
You can request an export of your account data in a convenient format.
You can opt out of promotional messages or emails at any time.
To exercise these rights, email us at: support@jaya9bet.run
Jaya 9bet strictly prohibits access by anyone under the age of 18. Under no circumstances do we knowingly collect data from minors.
Age is verified at registration, and KYC documents may be requested if there is any doubt. If a minor's account is identified, it will be closed immediately and all associated data will be deleted.
If you suspect a minor is using this platform, please immediately support@jaya9bet.runto let us know. We will act promptly.
Jaya 9bet reserves the right to update this Privacy Policy as needed. If changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
You will be notified of significant changes via your registered email or SMS. Continued use of the site after any changes constitutes acceptance of the updated policy.
We recommend reviewing this page periodically to stay up to date.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team typically responds within 48 hours.
Email: support@jaya9bet.run
Our FAQ page Get answers to common privacy-related questions.
We believe transparency and trust are the foundation of a great platform. At Jaya 9bet, we are committed to making every moment safe and enjoyable for you.